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BTCL NEWS |
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View BCube (ADSL) bill, profile, login history, change password, send complain |
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ADSL (BCube) users have been billed from 01 Feb 2013 to
20 March 2013 as shown on March 2013 telephone bill.
This is done on new billing server to synchronize
telephone billing period (21 Feb-20 Mar). ADSL bill for
01-20 Feb 2013 has been shown as others. In April
2013, both telephone and ADSL will be billed for the
period 21 March-20 April 2013. |
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BTCL has reduced rental for leased internet access
through submarine cable from Tk 8,000 to Tk 4,800 per
Mbps, effective from 01 April 2013. Discounts (15-35%)
available for bandwidth above 50 Mbps. Govt educational
Institutes will enjoy 25% discount. |
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New Tariff for telephone has been approved by BTCL board
for interim 6 months, effective from 28 Oct 2012. Monthly line rent in Dhaka, Chittagong & Khulna
multiexchange area: Tk 160, Other district sadar
upazillas: Tk 120, All upazillas & growth centres: Tk
80.
Call rate per minute- BTCL to BTCL 08AM to 08PM: Tk
0.30, 08PM to 08AM: Tk 0.10, BTCL to other operators: Tk
0.80. After 6 months, the rate is now being revised. |
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Complaint: (i) Telephone: (1) Complain to your local camp, ask for complain number. See 'camp' page for numbers. (2) If local camp fails to serve, call Head Office Customer Care (SSI Cell) during office time except holidays: 9320138, 9320139, email: ddt@btcl.net.bd
(3)
SMS:
(ii) BCube (ADSL): (1) Local Divisional Engineer, BTCL or Local Camp for Telephone line fault (2) Customer Care for Internet/ADSL, Mogbazar Exchange, Phone: 9351616 (0800-2100 hours, everyday), Email: dexginst@btcl.net.bd (3) 3-Outsourcing Partners: (a) Emem Systems Ltd, House-3, 6th floor, Road-7, Block-F, Banani, Dhaka Phone: 09666707070, 9850280, 01978810408, 01972375587, 01972375345 Emem Karwanbazar Office: BDBL Bhaban, 6th floor, Phone: 9130441 Emem Uttara Office: House-31, 4th floor, Road-1, Sector-9, Phone: 8962694 Website: www.bcube.net.bd , Facebook: www.facebook.com/bcube.adsl , Email: adsl@ememsystems.net
(b) Systems & Services Ltd (SSL), House-40, Road-7B, Block-H, Banani, Dhaka-1213. SSL also outsources BLink (DDN) service. Phone: 8834781, 8834790, 01681733754, 01723372987 Email: bcube@ssl.com.bd blink@ssl.com.bd Website: http://bcube.ssl.com.bd http://blink.ssl.com.bd
(c) Sisview Technologies Telecom Ltd, Suite-20, 185 Outer Circular Road, Bara Maghbazar, Dhaka-1217, Phone-9339000, 9338884, Email: adsl@sisview.net.bd, Website: www.sisview.net.bd
(iii)
If you have any specific complaint against outsourcing
Partners or BTCL, please send mail to
marketing@btcl.net.bd
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Caller ID facility has already been given to the digital phones in the country except some numbers of NEC, Ericsson and GDT exchanges. Subscriber will need a caller ID Phone set.
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Citizen Charter [Page-1] [Page-2]
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![[Page-1]](http://www.btcl.gov.bd/home/main/charter_page_1.jpg){kind=link}
![[Page-2]](http://www.btcl.gov.bd/home/main/charter_page_2.jpg){kind=link}
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Bangladesh Telecommunications Company Ltd. (BTCL) Telejogajog Bhaban, 37/E, Dkaka-1000, TEL: PABX: (880) 2 9320075-6, 9320080-3 E-mail: ddt@btcl.net.bd |
Homepage updated on: Sunday, 19 May 2013 00:17 +0600 |
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