BTCL    BTCl    
 

 

BTCL NEWS 


View BCube (ADSL) bill, profile, login history, change password, send complain
ADSL (BCube) users have been billed from 01 Feb 2013 to 20 March 2013 as shown on March 2013 telephone bill. This is done on new billing server to synchronize telephone billing period (21 Feb-20 Mar). ADSL bill for 01-20 Feb 2013 has been shown as others. In April 2013, both telephone and ADSL will be billed for the period 21 March-20 April 2013.
BTCL has reduced rental for leased internet access through submarine cable from Tk 8,000 to Tk 4,800 per Mbps, effective from 01 April 2013. Discounts (15-35%) available for bandwidth above 50 Mbps. Govt educational Institutes will enjoy 25% discount.
New Tariff for telephone has been approved by BTCL board for interim 6 months, effective from 28 Oct 2012. Monthly line rent in Dhaka, Chittagong & Khulna multiexchange area: Tk 160, Other district sadar upazillas: Tk 120, All upazillas & growth centres: Tk 80. Call rate per minute- BTCL to BTCL 08AM to 08PM: Tk 0.30, 08PM to 08AM: Tk 0.10, BTCL to other operators: Tk 0.80. After 6 months, the rate is now being revised.

Complaint:

    (i) Telephone:

(1) Complain to your local camp, ask for complain number. See 'camp' page for numbers.

(2) If local camp fails to serve, call Head Office Customer Care (SSI Cell) during office time except holidays: 9320138, 9320139, email: ddt@btcl.net.bd

(3) SMS: Dhaka multi-exchange subscribers may send 7 digit phone number (for example, 9320243) to 01550152000 by SMS. Do not type any other text as the system server will not understand it.

 

     (ii) BCube (ADSL):

(1) Local Divisional Engineer, BTCL or Local Camp for Telephone line fault

(2) Customer Care for Internet/ADSL, Mogbazar Exchange, Phone: 9351616 (0800-2100 hours, everyday), Email: dexginst@btcl.net.bd

(3) 3-Outsourcing Partners:

    (a) Emem Systems Ltd, House-3, 6th floor, Road-7, Block-F, Banani, Dhaka

Phone: 09666707070, 9850280, 01978810408, 01972375587, 01972375345

Emem Karwanbazar Office: BDBL Bhaban, 6th floor, Phone: 9130441

Emem Uttara Office: House-31, 4th floor, Road-1, Sector-9, Phone: 8962694

Website: www.bcube.net.bd , Facebook: www.facebook.com/bcube.adsl , Email: adsl@ememsystems.net

 

    (b) Systems & Services Ltd (SSL), House-40, Road-7B, Block-H, Banani, Dhaka-1213. SSL also outsources BLink (DDN) service.

Phone: 8834781, 8834790, 01681733754, 01723372987 Email: bcube@ssl.com.bd  blink@ssl.com.bd

Website: http://bcube.ssl.com.bd  http://blink.ssl.com.bd

 

    (c) Sisview Technologies Telecom Ltd, Suite-20, 185 Outer Circular Road, Bara Maghbazar, Dhaka-1217, Phone-9339000, 9338884,

Email: adsl@sisview.net.bd, Website: www.sisview.net.bd

 

     (iii) If you have any specific complaint against outsourcing Partners or BTCL, please send mail to marketing@btcl.net.bd

Caller ID facility has already been given to the digital phones in the country except some numbers of NEC, Ericsson and GDT exchanges. Subscriber will need a caller ID Phone set.

 

Citizen Charter   [Page-1] [Page-2]

 

 

Bangladesh Telecommunications Company Ltd. (BTCL)
Telejogajog Bhaban, 37/E, Eskaton Garden
Dkaka-1000, Bangladesh.
TEL: PABX: (880) 2 9320075-6, 9320080-3 E-mail: ddt@btcl.net.bd

Homepage updated on:

Sunday, 19 May 2013 00:17 +0600

unique visitors since

 15 Jan 2010:  

BTCL


 

Head Office: BTCL 37/E Eskaton Garden, Dhaka, Bangladesh

 Managing Director   Phone: +880 2 8311500 Fax: +880 2 9320002 Email: md@btcl.net.bd

Web Administrator: DDT,  Email: ddt@btcl.net.bd  duralaponi@gmail.com


Copyright © 2010-12   Bangladesh Telecommunications Company Limited    All Rights Reserved.