ITU observes World Telecommunication and Information Society Day on 17 May each year since 1969. Theme for this year is 'Women and Girls in ICT'. BTRC, MoPT, BTCL, Teletalk and other operators will observe the day in Bangladesh, as well as all other member countries of ITU.

  Press Release & Program on 17May2012               News Paper Suppliment on WTISD

Tenders: (1) JICA Project- Switching & Access Equipment, closing: 10/05/2012 (2) Repair & Maintenance work at BTCL Colony, Karail, Dhaka, Closing: 09/05/2012 (3) Supply of TV Coder-Decoder, Closing: 28/05/2012 (4) 600KVA Generator for Mogbazar Exchange, Closing: 06/06/2012 (5) Request For Proposal: International Internet Bandwidth through Satellite via Mohakhali Earth Station, Closing: 27/05/2012 14:00 BST (6) Request For Proposal: International Internet Bandwidth through SEA-ME-WE-4 Submarine Cable, Closing: 28/05/2012 14:00 BST (7) Renovation, Interior Decoration and other Related Works (1st Floor) of BTCL Central Office (Telejogajog  Bhaban), Eskaton Garden, Dhaka, Closing: 03/06/2012 12:00 BST (8) Customer Service, HR & Inventory Management, Closing: 12/06/2012 11:30 BST

Urgent Attention- BTCL BCS(Telecom) cadre officers:

PDS (Personnel Data Sheet)  (1) Letter (2) Not Received- (a) Hardcopy  (b) Softcopy

More exchanges come under Dhaka Multiexchange!

             Narayanganj & Munshiganj  Manjkganj & Dhamrai

BTCL reduces BCube (ADSL Broadband) charges from January 2012.

New services, namely, ADSL and MPLS VPN have been introduced.

Please see "charge & rate" page on this website.

Complaint:

    (i) Telephone:

(1) Complain to your local camp, ask for complain number. See 'camp' page for numbers.

(2) If local camp fails to serve, call Head Office SSI Cell during office time except holidays: 9362931, 9362932.

(3) SMS: Dhaka multi-exchange subscribers may send 7 digit phone number (for example, 8314263) to 01550152000 by SMS. Do not type any other text as the system server will not understand it.

     (ii) BCube (ADSL):

(1) Local Divisional Engineer, BTCL or Local Camp for Telephone line fault

(2) Customer Care for Internet/ADSL, Mogbazar Exchange, Phone: 9351616 (0900-1700 hours, sunday-thursday), Email: dexginst@btcl.net.bd

(3) 3-Outsourcing Partners:

    (a) Emem Systems: 8810408, 9897501, 01978810408

         Website: http://www.bcube.net.bd

    (b) Systems & Services Ltd (SSL), MD- Md. Ziaul Hasan Khan, House-40, Road-7B, Block-H, Banani, Dhaka-1213. SSL also outsources BLink (DDN) service.

Phone: 8835013, 8834781, 8834790 Email: bcube@ssl.com.bd  blink@ssl.com.bd

Website: http://bcube.ssl.com.bd  http://blink.ssl.com.bd

    (c) Sisview Technologies Telecom Ltd, CEO-Md Golam Sarwar Sk, Suite-20, 185 Outer Circular Road, Bara Maghbazar, Dhaka-1217, Phone-9339000, 9338884,

Email: adsl@sisview.net.bd, Website: www.sisview.net.bd

     (iii) If you have any specific complaint against outsourcing Partners or BTCL, please send mail to marketing@btcl.net.bd

Caller ID facility has already been given to the digital phones in the country except some numbers of NEC, Ericsson and GDT exchanges. Subscriber will need a caller ID Phone set.

To view/ print telephone bill, to check payment status and to view international call details, please click here. If your phone number (in Dhaka) is 7654321, user ID and password are 027654321. For a number in Chittagong, use 031 instead of 02 (NWD code). Please note that the online bill updating may take 2-3 months as the Bank statements are collected manually. If you can't login and see the message 'Access Denied', please contact Programmer, computer center, Sher-e-Bangla Nagar Telephone Exchange (Phone: 02-9131161).

List of Banks which collect bills & Revenue Offices where you can lodge bill related complaints:

                [Dhaka] [Out of Dhaka] [Internet bills in Dhaka]

BTCL Economic Review: 2010-11

Citizen Charter   [Page-1] [Page-2]

Homepage updated on:

Thursday, 17 May 2012 10:30 +0600

unique visitors since

 15 Jan 2010: