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View/ Print Telephone Bill and Payment Status           What will be my user ID & Password?: Help

View BCube (ADSL) profile, login history, change password, send complain (BCube bill option here is not updated as bcube bill is integrated in telephone bill)

View/ Print Internet (regular dial-up) Bill and Log-in Details

List of Banks to pay telephone bills & Accounts Officers Contact Numbers: (a) Dhaka (b) Other Areas

List of Banks to pay internet (regular dial-up) bills



(1) I didn't get bill at home/ office!

Telephone/Internet Bill & Bill Clearance Certificate delivery at home/office: 2015


(2) Where can I get duplicate bill?

Duplicate Bills can be printed from website or can be collected from revenue office (free of charge)


(3) 2-3 months passed after new/shifted connection, no bill received!

Contact local revenue office.


(4) Name/ Address printed wrongly on bill!

Please contact revenue office with original papers (Demand note, Application)


(5) Online bill not updated, ID, Password, billing server error etc

Director (Technical Development & Research)-9140007, System Analyst-9131161, 9120244, Computer Centre, BTCL, Manik Mia Avenue, ShereBangla Nagar, Dhaka.] 


(6) Can't find my bill online or showing 'access denied'

Your bill is not yet entered on database, or your password has been changed. Please contact Programmer, Computer Centre, Sher-e-Bangla Nagar, Dhaka. Phone: 9131161 (PA to System Analyst)


(7) Excess bill, Needs clarification or other complaints regarding bill

Find the telephone number of accounts officer (who signed the bill) on the bill. Call him for query/ complaint regarding telephone bill. You can also find telephone numbers of your revenue officer on the bank list here: a) Dhaka (b) Other Areas



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Head Office: BTCL 37/E Eskaton Garden, Dhaka, Bangladesh

 Managing Director   Phone: +880 2 8311500, 8651800 Fax: 8312577 Email:

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